[Isis-users] Brasil - problems with hosting providers

[Daniel Motola]

Hi Ricardo,

I would like to see the error that you are getting. Also, did you check the permission in Linux for the WXIS? There is a line of code you can type on your browser and check the functioning, I know you know that, but start from low level testing and see.

Also, did you check in Bireme Website of ABCD Website. There are few WXIS version there.

If you provide the error to the list we can help you.

Waiting from your reply,

Daniel


> On Mar 20, 2021, at 4:24 AM, ricardo mendes <rico at uol.com.br> wrote:
> 
> Hello
> 
> I am not sure if this subject is off topics in this list, but...
> 
> I am working with the Bireme WXIS for more than 18 years without problems. At the moment I have 2 sites, with a half dozen of databases on photography basically, both at the same hosting provider - Uolhost.
> At the beggining, a decade ago, it was necessary to get a authorization to run wxis.exe. The subject was not a easy point but I got the permission.
> 
> One database runs alone in a specific site (Linux, with same parameters of the other one), and a month ago I’ve noticed that the DB was unoperational. I’ve checked the search page, the wxis file, and nothing changed. Effectivelly the line command – Hello – doesn’t run.
> I have started a convesation with the support team (without any good expectation) but I’ve decided to look for alternative hosting service in Brazil (and even USA).
> 
> So I would appreciate to get some tips on this point. 
> If there is any addiitional tip to send to my provider I would be a "happy" guy.
> 
> Thanks a lot
> Ricardo Mendes (SP/Brasil)
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