[Isis-users] Brasil - problems with hosting providers

[Leandro Vicente]

An append to Daniel´s answer:


  1.  which wxis error did you get?
  2.  is it a share server or dedicated? virtual machine?
  3.  which linux release?
  4.  do you have line command access to the server?

Be aware, allowed cgi is no longer a good business for host services due to security reasons. They always push you to a dedicated virtual machine.

________________________________
From: isis-users <isis-users-bounces+leandro_biblioteca=hotmail.com at iccisis.org> on behalf of ricardo mendes <rico at uol.com.br>
Sent: Saturday, March 20, 2021 5:24 AM
To: isis-users at iccisis.org <isis-users at iccisis.org>
Subject: [Isis-users] Brasil - problems with hosting providers

Hello

I am not sure if this subject is off topics in this list, but...

I am working with the Bireme WXIS for more than 18 years without problems. At the moment I have 2 sites, with a half dozen of databases on photography basically, both at the same hosting provider - Uolhost.
At the beggining, a decade ago, it was necessary to get a authorization to run wxis.exe. The subject was not a easy point but I got the permission.

One database runs alone in a specific site (Linux, with same parameters of the other one), and a month ago I’ve noticed that the DB was unoperational. I’ve checked the search page, the wxis file, and nothing changed. Effectivelly the line command – Hello – doesn’t run.
I have started a convesation with the support team (without any good expectation) but I’ve decided to look for alternative hosting service in Brazil (and even USA).

So I would appreciate to get some tips on this point.
If there is any addiitional tip to send to my provider I would be a "happy" guy.

Thanks a lot
Ricardo Mendes (SP/Brasil)

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